Interview Jillian Kimberling Interview Jillian Kimberling

Citigroup’s consumer bank makes $33 billion a year. Here’s how marketing contributes

All& co-founder Jennifer Breithaupt discusses how artificial intelligence and music intersect to create powerful marketing opportunities at Citi. Her strategic insights on leveraging AI for personalized brand experiences while maintaining human authenticity demonstrate the "Humanity & Technology" balance that became central to All&'s integrated approach to modern marketing.

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Interview Jillian Kimberling Interview Jillian Kimberling

What’s Next For Citi? Next-Gen, Tech-Infused CX, Says CMO

Before co-founding All&, Jennifer Breithaupt pioneered customer experience transformation at Citi, balancing technological innovation with human-centered design. This interview showcases the strategic thinking she would later bring to All&—merging excellence with efficiency to deliver personalized experiences that maintain genuine human connection

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